Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the My Re(!Leaf App ("the App"), including all digital reflection tools, wellbeing content, cultural frameworks, exercises, and resources provided through the platform.

By accessing, installing, subscribing to, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must stop using the App and uninstall it from your device.

Nothing in these Terms removes or limits your rights under the Australian Consumer Law (ACL).

My Re(!Leaf provides digital wellbeing tools, cultural reflection practices, and self-guided learning experiences. It does not provide:

• medical advice
• counselling
• therapy
• crisis support
• diagnosis
• treatment
• clinical supervision

All content is educational, reflective, and wellbeing-focused. It is not a substitute for professional mental health care.

If you are experiencing distress, crisis, or thoughts of harm, please contact your local emergency services or a crisis support line immediately.

The App is intended for users aged 16+. If you are under 18, we recommend using the App with guidance from a parent, guardian, or trusted adult.

The App is designed for use within Australia, but may be accessed globally.

You are responsible for:

• keeping your login details secure
• ensuring your device is protected
• all activity that occurs under your account

We may suspend or terminate accounts that breach these Terms or are used in harmful or unsafe ways.

5.1 Individual Subscription. The standard subscription is $3.55 AUD per week, billed automatically unless cancelled.

5.2 Organisation Licensing. Organisations may purchase yearly licensing tiers. Fees are listed on our website and may change over time.

5.3 Auto-Renewal. Subscriptions renew automatically unless cancelled before the next billing cycle.

5.4 Failed Payments. If a payment fails, access may be paused until payment is resolved.

Under the Australian Consumer Law, you are entitled to a refund if the service is:

• not delivered with reasonable care
• not as described
• faulty in a way that cannot be fixed

However, because My Re(!Leaf is a digital subscription service:

• Refunds are not automatically provided for change of mind.
• You may cancel at any time, and your access will continue until the end of the billing period.

If you believe you are entitled to a refund under ACL, contact us at support@myreileaf.com.au.

You agree to:

• use the App respectfully and safely
• not rely on the App for crisis or emergency support
• seek professional help when needed
• avoid using the App while driving or in unsafe environments
• not misuse, copy, or distribute App content without permission

All content within My Re(!Leaf — including cultural frameworks, reflection tools, visual maps, exercises, stories, graphics, and digital products — is owned by My Re(!Leaf. Elements drawn from Red Dust Healing are shared with acknowledgment to Tom Powell and remain subject to his intellectual property rights.

You may not copy, reproduce, modify, distribute, or create derivative works without written permission.

If you enter reflections, notes, or personal insights into the App:

• You retain ownership of your content
• You grant My Re(!Leaf a licence to store and display your content within the App
• We do not access your reflections unless required by law or with your explicit consent

You are responsible for ensuring your content does not violate laws or harm others.

Your privacy is extremely important to us. Because the App involves wellbeing reflections, some data may be considered sensitive information under Australian privacy law.

Our Privacy Policy explains:

• what data we collect
• how it is stored
• how it is protected
• how you can request deletion

By using the App, you consent to the handling of your data as described in the Privacy Policy.

To the maximum extent permitted by Australian law:

• My Re(!Leaf is provided "as is"
• We do not guarantee specific outcomes, emotional results, or wellbeing improvements
• We are not liable for decisions you make based on your reflections or insights
• We do not provide crisis support or real-time monitoring

Your wellbeing journey is your own, and the App is a supportive tool — not a clinical service.

Subject to non-excludable rights under the ACL:

• We are not liable for indirect, incidental, or consequential damages
• We are not liable for emotional distress arising from self-reflection activities
• We are not liable for misuse of the App or failure to seek professional help

You are responsible for your own wellbeing decisions.

The App is not monitored in real time. If you feel unsafe, overwhelmed, or in crisis, please contact:

• 000 (Australia)
• Lifeline: 13 11 14
• 13YARN: 13 92 76
• Beyond Blue: 1300 22 4636

The App may integrate with third-party tools (e.g., Stripe for payments). We are not responsible for third-party errors, outages, or data handling practices.

We may update these Terms from time to time. Continued use of the App means you accept the updated Terms.

For questions, support, or concerns: support@myreileaf.com.au